For spills or stains, we recommend spot cleaning with soft soap like Zero or Woolite. For larger stains or general care, we recommend dry cleaning. The Down Alternative Comforter can be dry cleaned as often as necessary.

If you're unhappy with your purchase, we will find a solution for you! The majority of our products can be returned or exchanged within 365 days, and we'll pay for the return shipping if you're in the US. Returns will be refunded in the original payment method or store credit.

What's the difference between Down and Down Alternative?

Our Down and Down Alternative Comforters are made to feel like very similar products. The only difference between these products is the fill. The fibers are different, but the shells are the same. 

Our Down Comforters are made of natural fibers (duck down) and the Down Alternative Comforters are made from synthetic fibers (high-grade microfibers). The synthetic fill was engineered by our team to imitate the weight and warmth of natural fill. Aside from being slightly more affordable than natural down, Down Alternative products are preferred by people with allergies or aversions to products made from animals.

Can I wash my Comforter?

The best maintenance for down is to be hung outside on a dry day any season and then shake the dust out of it, but you can also use the dryer on air fluff / no heat. For spills or stains, they can be spot cleaned with soft soap like Zero or Woolite. They can be dry cleaned for large stains if the first two methods don't help. However dry cleaning will shorten the life-span of the Comforter as the chemicals remove the natural oils in the down and the clusters will breakdown faster.

The best way to clean our Down Alternative Comforters is to follow the same steps as above (hanging the comforter outside, and spot cleaning with Zero or Woolite). The main difference is that Down Alternative can be dry cleaned as often as necessary.

We don't recommend washing either our Down or Down Alternative Comforter at home, as domestic washers aren't large enough to handle our Comforters and machines with agitators can damage the baffle system in them. Plus, once a Comforter is wet it gets very heavy and pulling it from the machine can also damage the baffle system.