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We’re excited to chat with you and help you with your new bedding, styling your new apartment and everything in between—all day, every day.
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If you do not have a printer at home, no worries! Once you initiate a return, you will have the option to print your label or scan a QR code to retrieve a label. All you have to do is pack up your item(s) and show the QR code at a drop-off location. Fedex, Walgreens, or another location with FedEx services will print the label for you and ship your return back to us! Find a nearby drop-off location here.
If you have any questions, please feel free to contact us via Live Chat or hello@brooklinen.com.
Comfort Crew is a rewards program that allows you to earn points for every dollar spent, get free domestic shipping, receive exclusive access to events, and more! Comfort Crew was created so you can sit back, relax, and earn more while you shop.
Comfort Crew is a points-based rewards program with different membership tiers and redemption levels. Check out the information below to learn more about the program!
Membership Tiers
Membership tiers are based on your annual spending. The annual rolling year is a 12-month period starting when you reach a certain tier. The membership tiers determine which benefits you receive.
Membership Tier = Annual Spending = Benefits
| Tier | Annual Spend |
| Silver Member | $0 - $399 |
| Gold Member | $400 - $799 |
| Platinum Member | $800+ |
Redemption Levels
Regardless of which tier you are in, the redemption levels for rewards are based on how many points you have. There are three redemption levels, and the rewards grow at each level.
Redemption Level = Points = Rewards
| Redemption Level | Points Needed |
| Level 1 | 400 |
| Level 2 | 1,000 |
| Level 3 | 2,000 |
If you have any questions about Comfort Crew, please feel free to contact us at hello@brooklinen.com or via live chat. We love talking comfort!
At this time, our Core Sheet Sets come pre-bundled as follows:
| Size | Includes |
| Twin Core Sheet Set | Twin Fitted Sheet Twin/Twin XL Flat Sheet Standard Pillowcases |
| Twin XL Core Sheet Set | Twin XL Fitted Sheet Twin/Twin XL Flat Sheet Standard Pillowcases |
| Full Core Sheet Set | Full Fitted Sheet Full/Queen Flat Sheet Standard Pillowcases |
| Queen Core Sheet Set |
Queen Fitted Sheet Full/Queen Flat Sheet Standard Pillowcases |
| King Core Sheet Set | King Fitted Sheet King/Cali King Flat Sheet King Pillowcases |
| Cali King Core Sheet Set | Cali King Fitted Sheet King/Cali King Flat Sheet King Pillowcases |
